Important Information

Internet Banking Changes – Coming soon


Due to increased regulation from our governing regulatory agencies, several changes will occur within Internet Banking. The purpose of these changes is to provide a higher level of protection against fraud for your account information and activities online. The upcoming changes include:

Changes to the format requirements of User IDs and Passwords within Internet Banking:

If you use your floridacentral account number, or any form of it as your User ID or Password, please recreate a new User ID and/or Password using the new requirements. You can change your User ID and Password before these changes are implemented by logging into their Internet Banking, clicking on User Options, and clicking on Change User ID and/or Change Password to make the necessary changes.

The new requirements are listed below under "Important User ID and Password Information"

The requirement of a Security Key (or Phrase) within Internet Banking.

The Security Key Phrase can be added before these changes are implemented by logging into your Internet Banking, clicking on User Options, and clicking on Change User Security Key. Once added, the phrase will appear during the login process. If your "Security Image" is missing or incorrect when logging in, please log out immediately and contact floridacentral.


Important User ID and Password Information:

Must be 8 to 25 characters containing both letters and numbers

Both are case-sensitive

Cannot be your SSN, your email address, or your Account number

Cannot have symbols except for the underscore

Cannot be any of your 3 previous Passwords (or your current User ID)


To change your User ID, follow these instructions:

Log into your Internet Banking

Click on User Options (in the upper right-hand side)

Under User Options, click on Change User ID

The next screen will display your current User ID

Type in your new User ID in the open field next to "New User ID"

Press the Change User ID button and Continue.


To change your Password, follow these instructions:

Log into your Internet Banking

Click on User Options (in the upper right-hand side)

Under User Options, click on Change Password

The next screen will display three open fields

Type in your current password in the open field next to "Current or Temporary Password"

Type in your new password in the open field next to "New Password"

Type in your new password in the open field next to "Re-enter New Password"

Press the Submit button and Continue.


To add or change your Security Key (Phrase), follow these instructions:

Log into your Internet Banking

Click on User Options (in the upper right-hand side)

Under User Options, click on Change User Security Key

Type in your new Security Phrase/Key in the open field next to "Your Security Key"

Press the Update Security Key button and Continue.


Note: The Security Key (Phrase/Image) appears between the User ID and Password boxes during the login process. The "key'' is your chosen security phrase or word. It may appear similar to the Random Code in the Online Banking login box on the homepage.


Click here for printable version.