Debit Card & ATM Card Alert

If you are having difficulty using your PIN number with your debit card or ATM card we want to apologize for the inconvenience. We have recently implemented security enhancements to your floridacentral debit card. While making these enhancements some Debit Card and ATM card PINs defaulted to the PIN number that was originally issued with the card. If you changed your debit card or ATM card PIN from the one that was issued with the card and your PIN is not working here are some steps we ask you to take:


  • For immediate use, please select Credit when making purchases.
  • To request a PIN mailer which will notify you of the original PIN that was issued with the card, please call us at (813) 879-3333 or 1-800-528-3330, Monday to Thursday 8:00 am to 5:00 pm and Friday 8:00 am to 6:00 pm. You can email us at info@floridacentralcu.com or send us a secure message from within Internet Banking. These arrive in 3 – 5 days from the time of request.
  • To set your PIN to what you were using, please bring your card to your local branch and we can change your PIN number.

Again, we apologize for any inconvenience. If you have any further questions please email us at info@floridacentralcu.com.